From October 1, 2019 users can contact directly the official ZEISS representative in Russia and the CIS countries — OPTEC company for all issues related to service support of ZEISS coordinate measuring machines. OPTEC employees have all the necessary competencies for the sale and maintenance of ZEISS measuring equipment.
Please send requests for service support of coordinate measuring machines to iqs@ru.zeiss.com. When contacting, please send us the following information:
Highly qualified OPTEC service specialists provide a full range of services for the maintenance of ZEISS measuring equipment:
- warranty and post-warranty service;
- repair and adjustment of equipment;
- diagnostics of malfunctions;
- supply of spare parts, accessories, as well as their replacement;
- training specialists to work on the equipment;
- modernization of systems;
- preparation of measurement programs according to individual customer requirements;
- conducting demonstrations and measurements to order in the demo center;
- dismantling / assembling equipment and moving equipment;
- technical support and consultations.
- Equipment name and serial number;
- Organization name and contacts;
- Brief description of your problem.